Our website address is: https://southlakepools.com/
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
If you request a password reset, your IP address will be included in the reset email.
Southlake Pools may collect your mobile phone number when you voluntarily provide it through our website, signup forms, service communications, or other methods through which you expressly consent to receive text messages from us. We may also collect your name and other contact information you provide, records of your consent or opt-in, your opt-out status, and information related to your interaction with our text messages.
We use this information to operate our SMS/text messaging program and to send communications you have agreed to receive, which may include service reminders, responses to inquiries, company updates, special offers, promotions, and other marketing communications. We may also use SMS-related information to maintain consent and opt-out records, measure message performance, improve our communications, prevent misuse, and comply with applicable legal requirements.
Southlake Pools uses Mailchimp to help manage and deliver our SMS communications. In connection with providing these services, your mobile phone number, SMS consent and subscription status, message content, message metadata, and related information may be processed by Mailchimp and its SMS delivery providers, telecommunications carriers, and other service providers as necessary to deliver and administer our text messaging program.
These service providers process information on our behalf for purposes related to operating the SMS program. Southlake Pools does not sell your mobile phone information or share your mobile phone information with third parties or affiliates for their own marketing or promotional purposes. SMS opt-in information and consent will not be shared with third parties for their own marketing purposes.
Mailchimp processes information in accordance with its Global Privacy Statement.
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information collected through our SMS program. We retain SMS-related information for as long as reasonably necessary to operate the program, provide requested services, maintain consent and opt-out records, comply with applicable legal obligations, and protect our legal rights.
Participation in our SMS program is voluntary. You may opt out of text messages at any time by replying STOP to a message from Southlake Pools. You may also contact us if you would like to request access to, correction of, or deletion of personal information we maintain about you, subject to any information we are required or permitted to retain for legal, compliance, or recordkeeping purposes.
For privacy questions or requests regarding your SMS information, contact Southlake Pools at sales@southlakepools.com.
We may update this SMS privacy section from time to time to reflect changes to our messaging program, service providers, or legal requirements. The most current version will be posted on this Privacy Policy page.
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Visitor comments may be checked through an automated spam detection service.