Terms and Conditions

Effective Date: [Insert date]

Welcome to SouthlakePools.com. These Terms and Conditions (“Terms”) govern your use of our website and services. By accessing this site or booking services with Southlake Pools, you agree to be bound by the following terms. If you do not agree, please do not use our site.

1. Services Offered

Southlake Pools provides professional pool care and maintenance services, including but not limited to:

Weekly pool cleaning and chemical balancing
Pool equipment inspections and repairs
Seasonal maintenance and deep cleaning
Emergency pool services (as available)

All services are available within our service area around Southlake, TX and nearby communities.

2. Use of This Website

By using SouthlakePools.com, you agree to:

Provide accurate, complete information when requesting a quote or service
Use this website for lawful purposes only
Not attempt to disrupt or compromise the website’s security or functionality

3. Estimates and Agreements

Any quotes provided through the website or via email are estimates only and may vary based on inspection or specific service requirements. All services must be confirmed through a written or electronic agreement prior to work being performed.

4. Payment Terms

Payment is due at the time of service unless other arrangements are made in writing
We accept credit/debit cards, checks, or other approved forms of payment
Late or unpaid invoices may result in service interruptions and late fees

5. Cancellations & Rescheduling

To cancel or reschedule a service, please contact us at least 24 hours in advance
Missed or last-minute cancellations may result in a fee
For recurring service plans, we allow flexible rescheduling during holidays or weather events

6. Client Responsibilities

Customers agree to:

Ensure access to the pool area on scheduled service dates
Maintain safe conditions for our technicians (e.g., secure pets, unlock gates, etc.)
Notify us of any known pool equipment issues before our visit

7. Limitation of Liability

While we strive for excellence in all services, Southlake Pools is not liable for:

Pre-existing damage to pool surfaces or equipment
Damage caused by third parties or customer negligence
Temporary unavailability of services due to weather or unforeseen events

8. Intellectual Property

All content on this site—including text, graphics, logos, and design—is the property of Southlake Pools and may not be reused or reproduced without written permission.

9. Privacy

We respect your privacy. Please see our Privacy Policy for information on how your personal data is collected, used, and protected.

10. Third-Party Links

Our website may contain links to third-party sites for your convenience. We do not control or endorse the content of these sites and are not responsible for their practices.

11. Updates to These Terms

We may update these Terms and Conditions from time to time. Any changes will be posted on this page, and continued use of our website implies acceptance of the updated terms.

12. Governing Law

These Terms are governed by the laws of the State of Texas. Any disputes will be resolved under Texas jurisdiction.

13. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us:

Southlake Pools

1821 John McCain Road
Suite #104
Colleyville TX 76034

Phone: 972-787-2408

Email: sales@southlakepools.com